Mission Sync AI

Help Center

Find answers to your questions, get help with common tasks, and connect with our support team.

Browse by Category

Getting Started

How to create your first document

Setting up user accounts and permissions

Basic workflow configuration

Mobile app installation guide

Document Management

Creating and editing documents

Version control and history

Document sharing and collaboration

Advanced formatting options

Workflow Management

Building custom workflows

Approval processes and routing

Automated notifications

Workflow troubleshooting

Security & Compliance

CAC/PIV authentication setup

Classification marking guidelines

Audit logging and reporting

Data encryption and protection

Frequently Asked Questions

You can reset your password by clicking the "Forgot Password" link on the login page, or contact your system administrator for assistance.

Yes, Mission Sync AI has a mobile app available for iOS and Android, as well as a mobile-responsive web interface.

CAC/PIV authentication is configured by your system administrator. Contact your IT support team for assistance with card reader setup.

Mission Sync AI supports common formats including PDF, DOCX, XLSX, PPTX, TXT, and image formats (JPG, PNG, GIF).

Navigate to the Workflow Builder from your dashboard, select "Create New Workflow," and follow the step-by-step wizard to configure your process.

Yes, Mission Sync AI meets FISMA, FedRAMP, and DoD security requirements with end-to-end encryption and comprehensive audit logging.

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Phone Support

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Mon-Fri 8AM-8PM EST

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